Privacy Policy
Last updated: 19/12/2025
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and purchase our downloadable audio podcast products.
1. Who We Are
This website provides digital audio downloads designed to support police officers and staff studying for police examinations.
For the purposes of data protection law, we are the data controller of your personal information.
Contact email: copcrafttraining@gmail.com
Website: www.copcraft.co.uk
2. Information We Collect
We may collect the following personal information:
a) Information you provide
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Name
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Email address
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Billing address
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Payment confirmation details (not full card details)
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Account login details (if applicable)
b) Automatically collected information
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IP address
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Browser type and device information
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Pages visited and time spent on the site
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Cookies and similar technologies
3. How We Use Your Information
We use your data to:
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Process purchases and deliver digital downloads
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Send order confirmations and receipts
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Provide customer support
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Manage user accounts
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Improve website performance and content
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Comply with legal and accounting obligations
We do not sell your personal data.
4. Payments
All payments are processed securely by third-party payment providers (e.g. Stripe, PayPal).
We do not store or process your full payment card details on our servers.
Payment providers process your data in accordance with their own privacy policies.
5. Digital Products
Our products are digital downloads.
Once purchased, access links may be delivered via email or user account.
We may log download activity to:
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Prevent fraud
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Ensure successful delivery
6. Marketing Communications
If you opt in, we may send you:
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Study tips
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Product updates
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New podcast releases
You can unsubscribe at any time using the link in our emails or by contacting us.
7. Cookies
We use cookies to:
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Enable site functionality
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Analyse traffic and usage
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Improve user experience
You can control cookies through your browser settings.
8. Data Sharing
We only share your data with:
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Payment processors
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Website hosting and email providers
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Analytics providers (e.g. Google Analytics)
All third parties are required to handle your data securely and lawfully.
9. Data Storage & Security
We take reasonable technical and organisational measures to protect your data from:
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Unauthorised access
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Loss or misuse
Your data is stored only for as long as necessary for the purposes outlined in this policy.
10. Your Rights (UK GDPR)
You have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Request data portability
To exercise your rights, contact us at: copcrafttraining@gmail.com
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
copcrafttraining@gmail.com